DELIVERIES & RETURNS
CLICK & COLLECT
Can't wait for delivery? Why not try our FREE Click & Collect service? Simply make your purchase online and collect it after two hours from in-store. When collecting your item, please state that you are collecting an online order at one of our reception checkouts. Please note, ID may be require to when collecting your item.
This service is available in store 9am - 6pm on Monday to Saturday; 12 noon to 6pm on Sundays.
CLICK & COLLECT ONLY or C+C ONLY
Some items which are Fragile or too bulky for delivery are listed as Click and Collect.
All our plants are Click and Collect or South East Delivery ONLY.
All items can be purchased on a Click and Collect Basis. Where you can purchase them online and collect these items yourself In-Store from our premises at Beechdale Garden Centre, Moneytucker, Enniscorthy, Co. Wexford.
Standard Tracked Delivery (Fastway Couriers or An Post with tracking)
€6.95 for parcels up to 30kg if value is over €30
OR €9.95 for parcels up to 30kg if value under €30
Items which are oversized or 200cm or longer will incur a delivery surcharge of €10.00
Small items suitable for posting in an A5 envelope via An Post (eg seed packets) €2
We aim to ship these orders as soon as possible, but generally please allow up to 3 days from placing the order. Currently delivery time is about 1-2 working days but it varies with the volume of orders received on any day and if it is peak gardening time.
Delivery must be to an address in the Republic Of Ireland or Northern Ireland. (Please note for shipping purposes please selected "Ireland" for any of the 32 counties)
South East Delivery
Co. Wexford Delivery - €15
Co. Wexford deliveries may take up to 1 week
Co. Carlow, Kilkenny, Waterford & Wicklow Delivery - €35
Co. Carlow, Kilkenny, Waterford & Wicklow deliveries may take up to 10 days
FURNITURE DELIVERY - €100
Furniture orders will be delivered to you via a specialist service. Once an order is placed we will be in touch to arrange a suitable delivery date. The earliest that you may receive your item is 4 working days from the time of your order.
You will need to be in to sign for your order.
IF YOU CHANGE YOUR MIND...
At Beechdale we want you to be able to buy with confidence. However, should you wish to return your purchases*, we are happy to offer a full refund** or exchange within 28 days provided there is proof of purchase and it is in a resalable condition. An exchange or credit note will be offered on sale items. We are unable to offer a refund, exchange or credit note on certain products for hygiene and safety reasons. This does not affect your statutory rights.
Phone us on 053 9244271 within the 28 day period to proceed with the process.
If you would like to return your item to the Beechdale store please ensure that you take your delivery paperwork with you to help the store quickly process your refund.
* The cost of which would be the customers’ responsibility
** Not including delivery
IF THERE IS A FAULT WITH THE PRODUCT...
We will attempt to rectify any faults that occur within 12 months* from the date of purchase. Phone us on 053 9244271 to arrange a FREE collection. We'll usually offer you a replacement or repair. Products must be accompanied by your proof of purchase. This does not affect your statutory rights.
* Subject to change due to manufacturer guarantee
The appearance of "in stock" against an item is not a guarantee that it will be in store if
you visit as it may just have sold instore or online.
Delivery can be arranged in store with the customer for goods bought instore rather than online, but charges may vary, depending on the bulk and distance involved.